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Customer reviews

How are ratings calculated?

To calculate the overall star rating and percentage breakdown by star, we don't use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.

Top reviews from the United States

Reviewed in the United States on August 27, 2017

Verified Purchase

Says you get 4oz of compound > actually get 7 small caplets (each has volume of stack of 3 nickels), for total volume of much less than 1 fluid oz. Says MONEY BACK GUARANTEE, but seller does not respond to email to okapileather@gmail.com. Fourth photo down on left says WE ARE HERE TO HELP, but instructions lead to web site without interactive color matching, no phone or chat (photo shows woman with headset for support). Only support on web site is email address, which seller has not responded to. Box received looks exactly like front and back photos (top and next down photo on left), except kit does not contain graining paper. Photo of back of box (2nd down on left) says it repairs rips, tears and cuts, but repair compound is rubber cement type of repair. Even with backer canvas in place, repair does not have strength to fix cuts and tears, and cut reopens. See photo showing how small caplets of colors are.

Just heard from LeatherPlus. Admitted errors in listing which they will correct, and got email from Amazon that LeatherPlus has honored their money back guarantee, and have issued a full refund.

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1.0 out of 5 stars Not as advertised
By Steve Sz on August 27, 2017

Says you get 4oz of compound > actually get 7 small caplets (each has volume of stack of 3 nickels), for total volume of much less than 1 fluid oz. Says MONEY BACK GUARANTEE, but seller does not respond to email to okapileather@gmail.com. Fourth photo down on left says WE ARE HERE TO HELP, but instructions lead to web site without interactive color matching, no phone or chat (photo shows woman with headset for support). Only support on web site is email address, which seller has not responded to. Box received looks exactly like front and back photos (top and next down photo on left), except kit does not contain graining paper. Photo of back of box (2nd down on left) says it repairs rips, tears and cuts, but repair compound is rubber cement type of repair. Even with backer canvas in place, repair does not have strength to fix cuts and tears, and cut reopens. See photo showing how small caplets of colors are.

Just heard from LeatherPlus. Admitted errors in listing which they will correct, and got email from Amazon that LeatherPlus has honored their money back guarantee, and have issued a full refund.

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Reviewed in the United States on June 1, 2017

Verified Purchase

Extremely happy with the results of this kit!

I purchased a used genuine Italian leather sofa that came with a ton of cat scratches. It was so beautiful that I couldn't resist, but I definitely wanted to try and repair the scratches and wear. I spent a lot of time researching and comparing leather repair kits on Amazon and finally decided on this one. I had never used any type of leather repair kit previously, so I was really nervous about how it would turn out but I'm so so glad I went with this kit! The results were honestly way better than I was expecting and the price is definitely reasonable. The instructions were super simple and easy and the sofa looks 100x better. Just make sure to clean the application spatula thoroughly when applying layers so the spatula doesn't get any buildup on it...that'll make it easier to spread the additional layers evenly. The picture shows the section before I used the kit (with a close up) and after.

I didn't receive any sort of discount to influence my review; I just took a chance on purchasing this kit and I'm happy that I did :) Also when I contacted the company about ordering another kit and customizing it, they were so nice and helpful. Great company.

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5.0 out of 5 stars Highly recommend
By Amazon Customer on June 1, 2017

Extremely happy with the results of this kit!

I purchased a used genuine Italian leather sofa that came with a ton of cat scratches. It was so beautiful that I couldn't resist, but I definitely wanted to try and repair the scratches and wear. I spent a lot of time researching and comparing leather repair kits on Amazon and finally decided on this one. I had never used any type of leather repair kit previously, so I was really nervous about how it would turn out but I'm so so glad I went with this kit! The results were honestly way better than I was expecting and the price is definitely reasonable. The instructions were super simple and easy and the sofa looks 100x better. Just make sure to clean the application spatula thoroughly when applying layers so the spatula doesn't get any buildup on it...that'll make it easier to spread the additional layers evenly. The picture shows the section before I used the kit (with a close up) and after.

I didn't receive any sort of discount to influence my review; I just took a chance on purchasing this kit and I'm happy that I did :) Also when I contacted the company about ordering another kit and customizing it, they were so nice and helpful. Great company.

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Reviewed in the United States on August 7, 2017

Verified Purchase

The abundant 5 star reviews and higher price had my expectations high; but in reality this is the same as the really cheap kits. The tubs of color are absolutely tiny and the kit doesn't even include everything you need. You need to buy your own box of alcohol wipes and a razor blade. I didn't have enough white to even fix one seat cushion.

Reviewed in the United States on August 17, 2018

Verified Purchase

I was pleasantly surprised! I had two large cracks in the leather driver's seat of my minivan. The cracks were about six inches in length. I was worried it would be impossibly hard to match the color of the leather, but I figured it couldn't look much worse than the tears did. It turned out great!

I used both bottles of white compound (tinted with black, brown, yellow, and green) to get the repair to the point pictured above. I emailed the seller and asked for additional white compound to make the repair smoother (fewer visible signs of cracks). They were very responsive. Great value!

You do have to mix the color to match, but with some persistence and patience, that wasn't too hard to do.

(Tip: I got this from an artist when I couldn't figure out which color to add next - If you are close, but the color skews a little to one primary shade, add the complementary color. For example, I got a grayish tan that was close, but was a bit too pink. Adding green, drop by drop, toned down the pink and got the color right where I wanted it to be.).

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5.0 out of 5 stars Great value! Color mixing not too hard.
By SarahS on August 17, 2018

I was pleasantly surprised! I had two large cracks in the leather driver's seat of my minivan. The cracks were about six inches in length. I was worried it would be impossibly hard to match the color of the leather, but I figured it couldn't look much worse than the tears did. It turned out great!

I used both bottles of white compound (tinted with black, brown, yellow, and green) to get the repair to the point pictured above. I emailed the seller and asked for additional white compound to make the repair smoother (fewer visible signs of cracks). They were very responsive. Great value!

You do have to mix the color to match, but with some persistence and patience, that wasn't too hard to do.

(Tip: I got this from an artist when I couldn't figure out which color to add next - If you are close, but the color skews a little to one primary shade, add the complementary color. For example, I got a grayish tan that was close, but was a bit too pink. Adding green, drop by drop, toned down the pink and got the color right where I wanted it to be.).

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Customer image Customer image

Customer image Customer image

Reviewed in the United States on June 15, 2018

Verified Purchase

This was a complete waste of time and money and pretty much made the situation worse. Product is advertised for car seats, which was my situation. a triangular tear (one side still hanging on the passenger seat. I read the instructions and even used the cloth base that they provided to provide some stability. Basically it did not adhere, did not join the ripped portions of the leather, and at best, maybe stayed a little glued down to the fabric insert provided in the kit. It looks like garbage and is not durable at all. I will try a second coat in a few hours if it looks like it will help, but overall this is pretty much junk for repairing any area that is supported by foam under leather and where someone will be sitting. Not durable or adhesive enough for the application.

Reviewed in the United States on May 24, 2017

Verified Purchase

Got a tear in the leather seat in hubby's new vehicle! When that happened to our sofa it cost 3 figures to have a repairman fix it. Needless to say he wasn't happy. Did my homework and found this product had the best reviews. What did I have to lose trying to fix it myself? 1) The video is wonderful! I am all thumbs and would have made a mess without the step by step instructions. 2) The service is bar none. Had a question and the seller got right back to me! Does this ever happen with other online orders?!? Not that I've ever had occur and I shop online all the time
3) The product is amazing. Took several applications as the cut was deep in thick leather. I just kept applying a little more like you would with nail polish until it filled in the groove. 4) The color match was beautiful. Just a tip - my leather is grey. Instruction was to take white. Add black THEN add 3rd color to adjust shade. The chart to mix colors is very helpful. I took a toothpick to add a tiny bit of the 3rd color as you don't need much. Also use a drop cloth! When I closed the plastic pots of color they got an air bubble in them. Close them slowly to get out the air or droplets will go flying. If I hadn't used a drop cloth I'd have color on my carpet. Hubby is happy, The seat looks great! THANK YOU LEATHER PLUS. The PLUS part in your name is that we should be able to give you 5 stars ++++++!!!

diyosworld

Source: https://www.amazon.com/Leather-Vinyl-Repair-Kit-Furniture/dp/B01AVVUHQO

Posted by: shannonguitterotice.blogspot.com

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